Our mission is to facilitate a timely gateway to outpatient, mental health services. We make it easy for people in our community to use their insurance benefits to access exceptional therapists in private practice.
Our scheduling process features our proprietary Search-and-Schedule calendar app, which matches clients with available therapists who actually meet clients’ needs. Matching factors include therapist availability, insurance coverage, specialty, client age, location (for in-person sessions), telemedicine (for sessions online), time of day, and day of week. Unlike other companies who work with therapists in private practice, our app schedules real appointments: long gone are the days of submitting an appointment request or leaving a series of voicemails hoping one of a dozen providers gets back to you. At our core, we believe that finding the right provider and scheduling an appointment as soon as possible increases client outcomes and satisfaction. Our client satisfaction rating is 4.5 out of 5.
Our team works tirelessly to match people seeking care with providers actively accepting new clients. We are constantly improving our website, simplifying our scheduling software, building relationships with partners, and empowering providers to establish and grow their private practices.
For those who prefer a more personal touch, our scheduling team provides one-on-one assistance over the phone and by email. For those who prefer efficiency and convenience, the Schedule Online tab on our website shows up-to-date provider availability and allows visitors to self-schedule appointments in as little as 5 minutes. To make both approaches as effective as possible, our team is typically able to respond to incoming questions on the same day.
Westside Behavioral Care opened in the summer of 1998 with the goal of providing accessible, affordable mental health care to people of all ages across the Denver metropolitan area.
More than 20 years later, we have nearly 250 licensed therapists ready to assist our community. Westside Behavioral Care’s therapists serve adults, children, adolescents, couples and families in Denver, Boulder, and many surrounding areas. Our therapists represent a wide range of clinical backgrounds and specialties, and provide the full spectrum of outpatient behavioral health services, including EMDR, DBT, cognitive behavioral therapy, marriage therapy, couples counseling, and family therapy.
Our online scheduling system allows you to choose a therapist who meets your needs in just a few clicks. You can also schedule an appointment by calling our receptionist Monday through Friday 8:30am-5pm at 303-986-4197 or by email firstname.lastname@example.org. We work with many major health insurance companies to make therapy affordable.
Dr. Giles was a clinical psychologist for 20 years before taking on an administrative role with Westside. While a psychologist, he specialized in the treatment of obsessive-compulsive disorder, panic disorder and bulimia, and published numerous papers on these and related subjects. For a number of years he served as executive director for Cigna Behavioral Care of Colorado, and he collaborated with several managed care companies to maximize the effectiveness of psychotherapy across a broad range of disorders. Dr. Giles is author/editor of three books: Cognitive-Behavior Therapy: A Restructuring Approach (with Rian McMullin, Ph.D.), Managed Mental Health Care: A Guide for Practitioners, Employers, and Hospital Administrators and Handbook of Effective Psychotherapy.
Feel free to contact Dr. Giles at (303) 675-5463 if you are a patient with questions about Westside services, or if your organization would like to become a partner/referral source for Westside.
Alejandro serves as the VP of Marketing & Operations for Westside. He joined the team over five years ago and currently manages the company’s day to day operations and growing team. Alejandro has a BA in Psychology & Marketing and an MPA concentration in Healthcare Administration. With a passion for helping others, he ensures patients and therapists have a great experience with Westside. Alejandro’s flexibility has allowed him to thrive in his role as he’s able to prioritize unexpected developments, plan ahead for developing issues and train team members who are looking to grow through their roles. Prior to joining Westside, Alejandro worked with various environmental nonprofits and served as an advisor at Apple.
Westside received PacifiCare’s “Top Therapists in Denver” rating 4 years in a row.
As part of a quality assurance program, PacifiCare tested WBC’s therapists against hundreds of others in a multi-state region. PacifiCare asked patients to fill out a scientifically-validated survey which measured how they were doing after receiving care. WBC won the award for best clinical results all four years the program was in existence. PacifiCare honored WBC with several awards, commemorative plaques and congratulatory letters. Westside Behavioral Care provides Denver area therapists, licensed clinical social workers, psychologists and licensed professional counselors who go through background, licensing and education checks and meet ongoing performance standards.