Careers

Company background

Westside Behavioral Care (WBC) was founded in 1998 with the goal of providing accessible mental health care to people of all ages across the Denver and Boulder metropolitan areas. Over the last 20 years, our partnerships with licensed therapists in private practice has helped us significantly increase access to care. We add clinically strong, ethically sound therapists to our group whenever availability permits.

The company is led by Dr. Thomas Giles who was a clinical psychologist in private practice for 20 years before founding WBC. Among other things, Westside provides credentialing, billing and referrals to its therapists so that they have more time to focus upon clinical work and quality of life.

How does it work?

Our model is extremely simple:
1 – We credential therapists in private practice with insurance panels
2 – Our marketing efforts and partnerships generate referrals
3 – Therapists provide care to clients
4 – Westside’s billing specialist submits insurance claims
5 – Therapists are paid as reimbursements come in

Will you control my private practice?

Our admin style is “hands off,” staying mainly in the background and letting therapists run their practices as they see fit.

Am I required to work specific hours?

We only seek therapists who are serious about private practice, which we define as carrying a weekly caseload of at least 10 Westside-referred clients. Otherwise, our therapists have full control over how, when, and how much they decide to work.

How much does it cost to be credentialed?

All credentialing costs are covered by WBC.

Which insurance companies do you work with?

Our group accepts most insurance plans across nearly all insurers. A full insurer list can be found on our insurance page, and therapists decide which insurers they want to be credentialed with when they join.

Will I have to interact with insurance companies?

Our credentialing specialist handles most of the credentialing process, and our billing specialist handles the great majority of billing and reimbursement requirements on your behalf.

How are clients matched with therapists?

Our proprietary, Search & Schedule software, matches clients with therapists based on factors such as availability, specialty, insurance coverage, and location.

Do you generate self-pay (fee for service) clients?

Yes, we certainly do. These referrals are matched and distributed to our therapist network without charge. Therapists can set their self-pay rates and even tweak them on a sliding scale if that’s of interest to them.

What are the benefits of being a WBC member?

Our two primary services are insurance billing and referral generation. We also provide insurance credentialing and free access to our HIPAA-compliant telehealth platform. Our receptionists answer the phone for our therapists to meet intake scheduling and other client-related needs. We also have admin and tech assistants who facilitate many tasks that providers would otherwise spend much time on.